Account and Data Deletion

This page explains how to delete your Lapvio account and the personal data associated with it, what is removed when you do, and what we are required to keep.

Lapvio is operated by Amahi s.r.o., Kurzova 2222/16, Stodůlky, 155 00 Praha 5, Czech Republic (IČO 29494621). "Lapvio" refers to the driver app and website at lapvio.com.

How to request deletion

You can delete your account directly in the Lapvio app and on the web: open Settings → Privacy and choose Delete account (in the app: You → Settings → Delete account). After you confirm, your account is deleted immediately and we send a confirmation email.

Prefer email? Write to privacy@lapvio.com from the email address linked to your account, with the subject "Delete my account". We may ask you to confirm the request from that address so we can verify it is really you. We action verified email requests within 30 days and confirm by email once it is done.

What gets deleted

When your account is deleted, we permanently remove the personal data we hold about you as a Lapvio account holder, including:

your profile (name, username, display name, avatar, bio, home circuit, preferences),
your login identity and email address,
your posts, comments and reactions in the social feed,
your followers and the accounts you follow,
your garage (cars, photos, notes),
your trackday history and lap-timing data that you entered or imported,
your chat and direct messages,
your in-app notifications.

If you also coach on Lapvio

Your Lapvio account is a single account. If it also carries a coach (instructor) profile, deleting your account removes that as well. In addition to the data above, we permanently remove:

your instructor profile (bio, specialties, media and FAQs),
your coaching availability, sessions and posts,
the reviews and ratings that clients left about you as a coach.

You cannot delete your account while you have upcoming confirmed coaching sessions, because clients have booked and paid for them. Cancel or complete those sessions first (you handle any refunds), then delete your account.

What we keep, and why

Some records cannot be deleted immediately because we are legally required to retain them:

Financial and transaction records. Where you have bought a ticket, a coaching session or another paid item through Lapvio, the related order, payment and invoice records are retained to meet accounting and tax obligations under Czech law (currently up to 10 years). These are kept in a restricted form and are not used for any other purpose. After the legal retention period they are deleted.
Records needed to comply with a legal obligation or to establish, exercise or defend legal claims, for as long as that is necessary.

Event data held by organizers

If you have registered for a trackday run by an organizer on Lapvio, the details you provided for that specific event (registration, waiver, briefing) are controlled by that organizer, not by Lapvio. Deleting your Lapvio account does not delete that organizer-held event data. To have it removed, contact the organizer directly, or email privacy@lapvio.com and we will pass your request on to them.

Deleting some of your data

You can also ask us to delete or correct specific data without closing your account (for example, remove a car or a post). Email privacy@lapvio.com describing what you would like removed.

Your rights

Deletion is one of the rights you have under the GDPR. For the full picture of the data we hold and your other rights, see our Privacy Policy. For any question about this process, contact privacy@lapvio.com.